Two conversation techniques that will make you a better researcher

Johanna Jagow
Bootcamp
Published in
6 min readAug 10, 2023

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Two marble figures representing a conversation
Generated with Microsoft Designer

TL;DR: This article explores two important techniques to improve your research communication skills, taken from the book Crucial Conversations by Joseph Grenny et al.: Creating safety and establishing dialogue. They are backed with real-life examples, explanations of what each technique means, why it matters and what you can do to benefit from them.

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Independent UX researcher and UX consultant based in Barcelona. I write about all things UX Research, UX Management, and ResearchOps. https://johannajagow.com/